2026年4月21日 美国东部时间下午4:08 / 哥伦比亚广播公司新闻（CBS News）
梅根·塞鲁洛 撰稿
梅根·塞鲁洛是哥伦比亚广播公司财经观察（CBS MoneyWatch）驻纽约记者，报道小企业、职场、医疗保健、消费者支出和个人理财话题。她经常做客哥伦比亚广播公司新闻24小时频道讨论相关报道。
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梅根·塞鲁洛
包括联合包裹速递服务公司（UPS）、联邦快递（FedEx）和敦豪速递（DHL）在内的大型货运公司已向美国海关和边境保护局（CBP）提交关税退款申请。美国海关和边境保护局于周一开通了一个申报门户，企业可借此申请退还特朗普政府时期缴纳的部分进口关税。
这些公司还承诺，将向承担了特朗普总统《国际紧急经济权力法》（IEEPA）相关关税额外成本的客户返还资金。今年2月，美国最高法院裁定这些IEEPA关税非法征收。
联合包裹速递服务公司的一位发言人周二证实，该公司正通过美国海关和边境保护局的所谓CAPE门户为符合条件的关税申请退款。这家货运公司告诉哥伦比亚广播公司新闻，一旦联邦政府批准退款申请并发放退款，它将向缴纳了相关税费的客户进行偿付。
只有进口记录持有人（IOR）才能通过CAPE门户申请退款，这意味着普通消费者无法自行提出索赔。
“对于联合包裹速递服务公司作为进口记录持有人的托运货物，我们将代表客户向美国海关和边境保护局申请并追回IEEPA关税退款，”联合包裹速递服务公司在其官网的一份声明中表示。“这些客户无需联系联合包裹速递服务公司。在我们从美国海关和边境保护局收到退款后，我们已建立流程向付款人发放退款。”
美国海关和边境保护局表示，将在索赔获批后的60至90天内向获批申请人发放退款。
“在我们从美国海关和边境保护局收到退款之前，联合包裹速递服务公司无法向付款人发放IEEPA关税退款，”联合包裹速递服务公司在其官网的指南中称。
联邦快递、敦豪速递的退款计划
联邦快递也表示，计划向承担了关税成本的客户退款。
“我们的意图很明确：如果美国海关和边境保护局向联邦快递发放退款，我们将向最初承担这些费用的托运人和消费者退还他们缴纳的IEEPA关税，”该公司在其官网表示。
联邦快递正在提交符合条件的报关单申请，这些报关单由其担任海关 broker，并表示一旦美国海关和边境保护局完成对联邦快递的赔付，该公司将“迅速”向客户发放退款。
敦豪速递也在周一门户开通后立即提交了索赔申请，该公司表示，在收到退款后，将“把退款转交给最初缴纳关税的一方”。
这些货运公司未披露其申请的退款总金额。
周二，在美国最高法院裁定关税非法后，特朗普先生暗示他可能会青睐那些拒绝寻求退款的公司。他告诉美国消费者新闻与商业频道（CNBC），他会“记住”那些不提交CAPE申报的美国公司。
他还表示，如果企业不向联邦政府申请退款，那将是“明智之举”。
等待退款
德克萨斯州凯勒市的乐器零售商Houghton Horns的经理凯西·赖特表示，她承担了特朗普先生关税带来的额外成本，但无权提交退款申请。她只能等待美国海关和边境保护局将款项返还给代表公司作为进口记录持有人的货运公司。
“我们使用了联合包裹速递服务公司或敦豪速递这类服务，它们是进口记录持有人，”她告诉哥伦比亚广播公司新闻。“所以它们需要先拿到退款，然后再转交给我们。”
赖特表示，她很感谢货运公司承诺将退款转交给像她这样的客户。不过她也表示，在款项到账之前，一切都无法保证。
“我希望他们能顺利完成退款流程，希望他们能办成这件事，”她说。
艾米·皮奇 编辑
UPS, FedEx and DHL are seeking tariff refunds. Here’s what it means for consumers.
2026-04-21 4:08 PM EDT / CBS News
By Megan Cerullo
Megan Cerullo Reporter, MoneyWatch
Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to discuss her reporting.
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Megan Cerullo
Major shippers, including UPS, FedEx and DHL, have filed claims for tariff refunds with U.S. Customs and Border Protection (CBP), which on Monday launched a portal through which businesses can request money back for some of the import duties they had paid under the Trump administration.
The companies also pledged to return money to customers who shouldered added tariff costs tied to President Trump’s International Emergency Economic Powers Act, or IEEPA, tariffs. In February, the Supreme Court ruled that the IEEPA tariffs had been illegally imposed.
A UPS spokesperson on Tuesday confirmed that it is filing claims for refunds on qualifying tariffs through CBP’s so-called CAPE portal. The shipper also told CBS News that once the federal government approves the claims and issues refunds, it will reimburse customers who paid the levies.
Only the importer of record, or IOR, can request refunds through the CAPE portal, meaning that individual consumers cannot file claims.
“For shipments where UPS was the IOR, we will work to request and retrieve IEEPA tariff refunds from CBP on our customers’ behalf,” UPS said in a statement on its website. “There is no need for those customers to contact UPS. After we receive the funds from CBP, we have established a process to issue refunds to the payors.”
CBP said it will deliver refunds to successful applicants within 60 to 90 days of claim approval.
“UPS cannot issue IEEPA tariff refunds to payors until we receive the funds from CBP,” UPS said in guidance on its website.
FedEx, DHL refund plans
FedEx also said it plans to repay customers who bore the cost of the levies.
“Our intent is straightforward: if refunds are issued to FedEx, we will issue refunds for IEEPA tariffs paid to the shippers and consumers who originally bore those charges,” the company said on its website.
FedEx is submitting declarations for eligible entries for which it served as a customs broker, and said it will work “expeditiously” to issue refunds to customers once CBP makes FedEx whole.
DHL, which also started submitting claims as soon as the portal opened on Monday, said that as it receives refunds, it “will pass the refund to the party that originally paid the duties.”
The shippers did not disclose the total amounts of the refunds they are seeking.
Mr. Trump on Tuesday suggested he could favor firms that decline to seek refunds, after the Supreme Court’s ruling striking down the tariffs. He told CNBC that he will “remember” U.S. companies that don’t submit CAPE declarations.
He also said it would be “brilliant” if firms didn’t ask the federal government for refunds.
Waiting for refunds
Kacie Wright, manager of Houghton Horns, a Keller, Texas-based musical instrument retailer, said she faced added costs from Mr. Trump’s tariffs but isn’t authorized to submit a claim for refunds. Instead, she has to wait for CBP to return money to shippers who acted as the importers of record on the company’s behalf.
“We used services like UPS or DHL, which are the importers of record,” she told CBS News. “So they need to get refunds, which they’ll then pass on to us.”
Wright said she’s grateful that shippers have pledged to pass on refunds to customers like herself. Still, she said nothing is guaranteed until the money is in the bank.
“I hope they process the refunds. I hope they get it done,” she said.
Edited by Aimee Picchi
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