2026年4月21日 / 美国东部时间下午5:45 / 哥伦比亚广播公司新闻（CBS News）
作者：玛丽·坎宁安
玛丽·坎宁安是CBS财经观察栏目的记者。她曾就职于《60分钟》、哥伦比亚广播公司新闻网及CBS新闻24小时频道，为哥伦比亚广播公司新闻实习生项目成员。
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一项新诉讼指控Meta——Facebook和Instagram的母公司——就其平台上防范诈骗的举措误导用户。
消费者联合会（CFA）是一家非营利倡导组织，已在华盛顿特区高等法院提起诉讼，该组织指控Meta未能拦截可能对用户构成风险的广告，同时向这些广告主收取更高的内容展示费用。
“Meta制定了其明知会让诈骗广告在其平台上泛滥的政策和做法，同时却以用户为代价，从这些广告中牟利，”消费者联合会在诉状中写道。
该组织还指控Meta淡化其应用程序上的诈骗规模，给用户造成“虚假的安全假象”。
“随着美国人在网络诈骗中损失的钱财越来越多，Meta始终优先考虑利润，而非用户的安全，”消费者联合会人工智能与数据隐私主管本·温特斯在一份声明中说道。
消费者联合会指控Meta的行为违反了华盛顿特区的消费者保护法。该组织寻求获得损害赔偿，并追回这家科技巨头据称从其广告中获取的非法利润。
Meta的一位发言人表示，消费者联合会的指控“歪曲了我们工作的实际情况”，并称该公司一直在积极打击其平台上的诈骗行为。
“仅去年一年，我们就删除了超过1.59亿条诈骗广告，其中92%是在任何人举报前就已下架，同时还在Facebook和Instagram上删除了1090万个与犯罪诈骗中心相关的账号，”这位发言人在发给哥伦比亚广播公司新闻的电子邮件中说道。
Meta还表示，该公司持续投资新技术，以打击证券投资及其他类型的诈骗。
编辑：阿兰·谢特
Meta failed to protect social media users from scam ads, lawsuit alleges
April 21, 2026 / 5:45 PM EDT / CBS News
By Mary Cunningham
Mary Cunningham is a reporter for CBS MoneyWatch. She previously worked at “60 Minutes,” CBSNews.com and CBS News 24/7 as part of the CBS News Associate Program.
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A new lawsuit alleges that Meta, the parent company of Facebook and Instagram, misled users about the company’s efforts to prevent scams on its platforms.
The Consumer Federation of America (CFA), a nonprofit advocacy group that filed the complaint in Washington, D.C., superior court, alleges Meta failed to block ads that could pose a risk to users while charging those advertisers more to display their content.
“Meta has adopted policies and practices that it knows allow scam advertisements to proliferate on its platforms while simultaneously profiting off those ads at its users’ expense,” CFA states in the suit.
The group also accused Meta of downplaying the scale of fraud on its apps, creating a “false impression of safety” for users.
“As Americans lose more and more money to online scams, Meta has consistently chosen to prioritize profit over the safety of their users,” Ben Winters, director of AI and data privacy at the CFA, said in a statement.
CFA alleges that Meta’s actions violate a Washington, D.C., consumer protection law. The group is seeking damages and to recover what it claims were illegal profits the tech giant earned from its ads.
A Meta spokesperson said CFA’s allegations “misrepresent the reality of our work” and that the company aggressively combats scams on its platforms.
“Last year alone, we removed over 159 million scam ads, 92% of which we took down before anyone reported them, and took down 10.9 million accounts on Facebook and Instagram associated with criminal scam centers,” the spokesperson told CBS News in an email.
Meta also continues to invest in new technologies to combat securities investment and other scams, the company said.
Edited by Alain Sherter
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