夏季航空出行可能不顺。旅客该如何做好准备。


2026-05-21T12:07:00-0400 / 哥伦比亚广播公司新闻网

作者
梅根·塞鲁洛 记者,MoneyWatch栏目
梅根·塞鲁洛是驻纽约的哥伦比亚广播公司MoneyWatch栏目记者,报道小企业、职场、医疗保健、消费者支出和个人理财话题。她经常亮相哥伦比亚广播公司24小时新闻频道讨论其报道内容。

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更新于:2026年5月21日 / 美国东部时间下午2:20 / 哥伦比亚广播公司新闻网

不断上涨的机票价格、机场延误和航班取消可能会让旅客们后悔没有选择在家度假。

根据消费者公共利益组织美国PIRG教育基金会的最新报告,2025年的准点航班到达率达到了2014年以来的最低水平。去年,每12架航班中就有至少1架晚点一小时以上,而航空公司取消的航班超过10万架次。

该报告分析了美国交通部的数据,取消航班情况最严重的航空公司是美国航空、边疆航空和捷蓝航空。阿拉斯加航空、夏威夷航空和西南航空的取消航班数量最少。

准点率表现最佳的航空公司包括夏威夷航空、达美航空和西南航空,而边疆航空、捷蓝航空和美国航空则是准点率最差的航空公司。

是什么让航空出行如此令人头疼?

空中交通管制人员短缺,再加上最近两次美国政府停摆,让旅客的航空出行更加令人头疼。但这并不是航班延误和取消的最主要原因。

美国PIRG教育基金会的消费者监管主管特雷莎·默里表示,航班延误最常见的情况是恶劣天气扰乱航班,或是航空公司安排的航班数量超出机场的承载能力。

她指出,尽管2025年的乘客量较2024年下降了1%,但托运行李的数量减少了5%。如果更多人为了避免行李托运费用而选择将行李塞进头顶行李架,可能会导致起飞延误。

默里提到,包括芝加哥奥黑尔国际机场在内的一些机场已经强制要求减少航班数量,以缓解运营延误。

“我们认为今年夏天的情况不会好转,反而很有可能变得更糟,”默里说,她指出,乘客量高企,再加上部分机场的联邦强制航班削减措施,以及雷暴、飓风等潜在极端天气事件,都可能打乱旅客的出行计划。

各大航空公司表示,他们预计乘客量将高于往常水平。美国联合航空公司本周表示,世界杯等标志性赛事推动了需求激增。该公司预计今年6月至8月期间,将有5300万人次乘坐联合航空的航班,较去年增加约300万人次。

今年夏季可能出现的一个新因素会让航空公司更难应对乘客的密集出行。伊朗局势推高了喷气燃料价格,导致航空公司不仅提高了票价,还削减了燃油效率低、盈利能力差的航线。

拥有包括在线旅行社CheapOair在内网站的旅游科技公司Fareportal的首席供应和营收官尤弗拉吉·达塔将航空系统形容为因喷气燃料价格上涨而“异常脆弱”。

“燃油成本可占航班运营成本的30%,这意味着航空公司正在提高票价,并削减那些让飞机升空的成本高于收益的航线,”达塔告诉哥伦比亚广播公司新闻网。

旅客应该了解什么?

机票优惠网站Going.com的旅行专家凯蒂·纳斯特罗告诉哥伦比亚广播公司新闻网,尽管航班取消可能会让旅客滞留,或是迫使他们花钱购买最后一刻的机票,但联邦法律提供了一些保护。

“我们需要提醒大家,如果航班取消,而他们选择不乘机或不接受改签,他们有权获得退款,”她说。

她补充说,精神航空的停运应该会改善各航空公司的整体准点率平均水平。

“整体准点率应该会小幅上升,因为精神航空的运营和其他方面一直在下滑,拉低了行业平均水平,”她告诉哥伦比亚广播公司新闻网。

今年夏天,寻找低价机票的旅客可能会陷入两难境地。最低票价通常要求旅客在前往目的地的途中转机,而这样的行程更容易受到干扰。

纳斯特罗建议消费者权衡清楚,到底是更看重划算的价格,还是能按计划抵达目的地的安心。

她还建议旅客预订早上6点至8点起飞的航班,并称政府数据显示,这些航班的准点率高出18%。

“通常情况下,执行早班航班的飞机已经在机场待命,而晚些时候,天气恶化的风险会增加,”纳斯特罗说。“如果出现状况,会产生连锁反应,因为航空业的各个环节都是相互关联的。”

艾米·皮奇 编辑

Summer air travel could be rough. Here’s how travelers can prepare.

2026-05-21T12:07:00-0400 / CBS News

By

Megan Cerullo Reporter, MoneyWatch
Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to discuss her reporting.

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Updated on: May 21, 2026 / 2:20 PM EDT / CBS News

Rising airfares, airport delays and flight cancellations could make travelers wish they had opted for a staycation this summer.

On-time flight arrivals in 2025 were at their worst level since 2014, according to a new report from the U.S. PIRG Education Fund, a consumer public interest group. Last year, one in 12 flights arrived at least an hour late, while airlines canceled more than 100,000 flights.

The worst-performing airlines for cancellations were American, Frontier and JetBlue, according to the report, which analyzed data from the U.S. Department of Transportation. Allegiant, Hawaiian and Southwest canceled the fewest flights.

Airlines that did the best job of staying on schedule included Hawaiian, Delta and Southwest, while Frontier, JetBlue and American were the worst at keeping flights on time.

What’s making air travel so stressful?

A shortage of air traffic controllers, exacerbated by two recent U.S. government shutdowns, has made air travel more of a headache for passengers. But that isn’t the biggest driver of flight delays and cancellations.

Schedule mishaps most commonly occur when bad weather disrupts flights or when airlines plan more flights than an airport can accommodate, according to Teresa Murray, consumer watchdog director at U.S. PIRG Education Fund.

She noted that while passenger volumes were down 1% in 2025, 5% fewer bags were checked compared to 2024. If more people try to cram luggage into overhead bins to avoid baggage check fees, it could lead to delays at takeoff, she said.

Some airports, including Chicago’s O’Hare International Airport, have mandated flight cuts to reduce operational delays, Murray noted.

“We don’t think this summer is going to be any better, but there is a strong possibility that it could be worse,” Murray said, noting that high passenger volumes combined with federally mandated flight cuts at some airports and potential extreme weather events, like thunderstorms and hurricanes, could snarl passengers’ plans.

Major airlines say they’re anticipating higher-than-usual passenger volumes. United Airlines this week said that signature events like the World Cup are driving spikes in demand. It expects 53 million people to fly United this June through August, up by about 3 million from last year.

A new factor this summer could make it harder for airlines to handle the crush of passengers. The Iran war is driving up jet fuel prices, leading airlines to not only raise fares but also cut back on less fuel-efficient and less profitable routes.

Yuvraj Datta, chief supply and revenue officer at Fareportal, a travel tech company that owns sites including CheapOair, an online travel agency, characterized the airline system as “unusually fragile” due to higher jet fuel costs.

“Fuel can account for 30% of a flight’s operating costs, which means they’re raising fares and cutting routes that cost them more money to put planes in the air than they’re making,” Datta told CBS News.

What should passengers know?

Katy Nastro, a travel expert at the flight deals site Going.com, told CBS News that while cancellations can leave passengers stranded or force them to shell out more for a last-minute plane ticket, federal laws offer some protections.

“We need to remind people that they do have the right to a refund if their flight is canceled and they choose not to fly or be rebooked,” she said.

She added that Spirit Airlines’ shutdown should improve carriers’ overall on-time performance averages.

“Overall on-time performance should tick up slightly, because Spirit was on the decline in terms of operations and everything else and dragging the average down,” she told CBS News.

This summer, fliers looking for cheap flights might find themselves in a bind. The lowest fares typically require passengers to make stops on the way to their destinations, and such itineraries are more prone to being disrupted.

Nastro encouraged consumers to decide what’s more important — a good deal or peace of mind that they’ll make it to their destination as planned.

She also advised booking flights that leave between 6 a.m. and 8 a.m., citing government data showing that those flights are 18% more likely to arrive on time.

“Typically, planes are already at the airports for that early flight, and later in the day you run the risk of seeing worse weather accumulate,” Nastro said. “If something happens, there is a domino effect, because everything is connected in the aviation industry.”

Edited by Aimee Picchi

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