员工称喜欢远程办公。研究显示这会损害他们的心理健康。


2026-06-08T12:53:00-0400 / 哥伦比亚广播公司新闻网

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梅根·塞鲁洛 记者,MoneyWatch频道
梅根·塞鲁洛是驻纽约的哥伦比亚广播公司MoneyWatch频道记者,报道小企业、职场、医疗保健、消费支出和个人理财话题。她定期亮相哥伦比亚广播公司24小时新闻频道讨论其报道内容。

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更新时间:2026年6月8日 / 美国东部时间下午1:44 / 哥伦比亚广播公司新闻网

美国人常常表示,他们很享受居家或远程办公而非通勤上班的便利。但最新研究表明,脱离办公室办公可能要付出代价。

纽约联邦储备银行经济学家纳塔莉亚·伊曼纽尔发表在《科学》期刊上的最新研究发现,远程办公虽然通常能提高生产力,但也往往会让员工感到社交孤立,并引发心理健康问题。

诚然,民调始终显示,员工喜欢远程办公,甚至愿意为获得更大的灵活性而牺牲薪资。远程办公的员工通常也会报告称工作满意度有所提升,工作与生活的平衡状态得到改善。但伊曼纽尔的研究表明,放弃办公室办公的长期成本值得我们深思。

“我们发现,远程办公会增加独处时间,在多项指标上都恶化了心理健康状况,同时增加了心理健康服务的使用量和精神类处方药的开具量,”该研究写道。

“尽管大量研究发现员工希望远程办公,但我们的研究结果表明,员工可能并未意识到远程办公对其健康带来的成本,这些成本可能需要一段时间才会显现出来,”该研究的作者们指出。他们的结论基于针对不同职业员工的五项全国性调查。

独处的代价

远程办公的美国员工占比从2019年的7%跃升至2023年的28%,增长了三倍,这一转变主要由新冠疫情引发。

纽约联邦储备银行的研究发现,在疫情前后约10年的时间里,远程办公员工的独处时长相比办公室办公员工增加了58%。远程办公员工也更有可能一整天都没有任何人际接触。这意味着“没有和咖啡师闲聊几句,没有同事的一句问候,没有在杂货店路过时路人的一个微笑”,研究写道。

“当工作变得更加孤立时,人们并没有通过在工作之外增加社交来大幅弥补这一缺口,其他研究也得出了同样的结论,”该报告的作者们写道。“因此,远程办公的兴起导致整体独处时间大幅增加。”

研究显示,独居的远程办公员工面临的孤立感更为显著。这种孤立感进而影响了员工的心理健康,并解释了新冠疫情前后全美精神困扰现象增加的部分原因。

例如,远程办公员工比非远程办公员工更频繁地看精神科医护人员,也更有可能依赖精神类处方药。相比之下,研究人员并未观察到其他药物——比如治疗高胆固醇的他汀类药物——的使用出现类似增长。

编辑:阿兰·谢特尔

Workers say they like remote work. Research shows it hurts their mental health.

2026-06-08T12:53:00-0400 / CBS News

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Megan Cerullo Reporter, MoneyWatch
Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to discuss her reporting.

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Updated on: June 8, 2026 / 1:44 PM EDT / CBS News

Americans routinely say they relish the ability to work from home or remotely rather than commute to an office. Yet new research suggests that untethering yourself can come at a cost.

New research from Federal Reserve Bank of New York economist Natalia Emanuel published in Science found that remote work, while often boosting productivity, also often leaves employees feeling socially isolated and leads to mental health issues.

To be sure, polls consistently show that workers enjoy remote work and are even willing to sacrifice pay for greater flexibility. Workers in remote arrangements also commonly report increased job satisfaction and better work-life balance. But the longer-term costs of ditching the office are worth considering, Emanuel’s research suggests.

“We found that remote work increases time spent alone, worsens mental well-being across multiple measures, and increases the use of mental health services and prescriptions,” the study states.

“Although a large body of research finds that workers want to work remotely, our findings suggest that workers may not realize the costs of remote work for their well-being, which may take time to accumulate,” noted the authors, who drew on five national surveys of employees in a range of jobs.

The cost of alone time

Remote work quadrupled from 7% of U.S. workers in 2019 to 28% in 2023, a shift mostly triggered by the pandemic.

Over a roughly 10-year period before and after the pandemic, remote workers experienced a 58% rise in hours spent alone, compared to in-office workers, the New York Fed found. Remote workers also became significantly more likely to go a full day without any human contact. That meant “no idle chitchat with a barista, no hello from a co-worker, no smile from a passerby at the grocery store,” the study states.

“When work became more isolated, people did not substantially compensate by socializing more outside of work hours, as also found elsewhere,” the report’s authors wrote. “As a result, the rise of remote work translated into large increases in overall time spent alone.”

Remote workers living alone experienced an even more pronounced rise in isolation, according to the research. That isolation in turn affects workers’ mental health, and accounts for some of the rise in mental distress across the U.S. between the pre- and post-COVID-19 pandemic periods, the study found.

For example, remote workers visited mental healthcare providers more frequently than non-remote workers and were more likely to rely on prescription psychiatric medication. By contrast, researchers did not observe a similar rise in use of other drugs, like statins for high cholesterol.

Edited by Alain Sherter

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