加州称州立农场保险公司处理洛杉矶山火理赔不当


2026-05-04 23:12:03 UTC / 路透社

作者:卡尼什卡·辛格

2026年5月4日 世界协调时晚上11:12 更新于30分钟前

节点运行失败

A search and rescue worker investigates the charred remains of a house, as the Eaton Fire continues, in Altadena, Los Angeles County, California, U.S. January 15, 2025. REUTERS/Daniel Cole Purchase Licensing Rights, opens new tab

华盛顿5月4日路透电 — 加州保险部门周一表示,正就州立农场保险公司涉嫌处理2025年1月洛杉矶山火理赔事宜不当,寻求对其处以数百万美元罚款。

该公司否认存在处理理赔不当或赔付不足的情况。

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以下是详细信息:

  • 2025年1月的山火造成31人死亡,超过1.6万座建筑被毁或受损。
  • 大部分损毁由洛杉矶县阿尔塔迪纳的伊顿山火和太平洋帕利塞兹的帕利塞兹山火造成。
  • 据加州保险部门数据,州立农场的保单持有人就此次山火提交了约1.13万起住宅理赔申请,占所有保险公司提交的3.8835万起理赔申请的近三分之一。
  • 加州保险部门表示,其审查人员抽查了220起理赔申请,在其中114起理赔中发现了398项违反州法律的行为。
  • 若认定该公司存在“故意违反州法律”的行为,最高罚款金额约为400万美元。
  • 该部门已对州立农场提起“指控及责令说明理由令”,这是在行政法官面前举行公开听证会的第一步。
  • 州立农场在回应中称,加州的房主保险市场是全美运作最失常的。
  • 该公司表示,加州保险部门“应当为监管延误承担责任”。
  • “我们驳斥任何认为州立农场普遍存在处理理赔不当或故意压低山火赔付的说法,我们将通过法定程序作出回应,”该公司表示。
  • 州立农场称,其已就此次山火的1.37万起汽车和家庭保险理赔案件支付了超过57亿美元赔款。

本报华盛顿记者卡尼什卡·辛格报道

我们的报道准则:路透社汤森路透信托原则,opens new tab

California says insurance firm State Farm mishandled LA wildfires claims

2026-05-04 23:12:03 UTC / Reuters

By Kanishka Singh

May 4, 2026 11:12 PM UTC Updated 30 mins ago

节点运行失败

A search and rescue worker investigates the charred remains of a house, as the Eaton Fire continues, in Altadena, Los Angeles County, California, U.S. January 15, 2025. REUTERS/Daniel Cole Purchase Licensing Rights, opens new tab

WASHINGTON, May 4 (Reuters) – The California Department of Insurance said on Monday it was seeking million of dollars in penalties ​against insurance company State Farm for allegedly mishandling claims ‌related to the January 2025 Los Angeles wildfires.

The company denied that it mishandled or underpaid claims.

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Here are some details:

  • The January 2025 wildfires killed 31 people ​and destroyed or damaged more than 16,000 structures.
  • Much of ​the damage was caused by the Eaton Fire in ⁠Altadena and the Palisades Fire in Pacific Palisades.
  • State Farm policy ​holders filed about 11,300 residential claims related to the wildfires, nearly ​one-third of the 38,835 claims filed across all insurers, according to the department.
  • The California Department of Insurance said its examiners reviewed a sample of ​220 claims and found 398 violations of state law in ​114 of those claims.
  • The maximum penalty amount will be around $4 million if the ‌company ⁠is found to be engaging in “willful violations” of state law.
  • The department says it has filed an “Accusation and Order to Show Cause” against State Farm, which marks the first step toward a ​public hearing before ​an administrative law ⁠judge.
  • California’s homeowners insurance market is the most dysfunctional in the country, State Farm said in response.
  • The ​company said the state Department of Insurance “should take ​responsibility ⁠for regulatory delays.”
  • “We reject any suggestion State Farm engaged in a general practice of mishandling or intentionally underpaying wildfire claims, and we ⁠will ​respond through the process,” it said.
  • State Farm ​said it has paid out more than $5.7 billion on 13,700 auto and home ​insurance claims related to the fires.

Reporting by Kanishka Singh in Washington

Our Standards: The Thomson Reuters Trust Principles., opens new tab

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