2026年4月24日 / 美国东部时间晚上11:16 / 哥伦比亚广播公司新闻
OpenAI首席执行官萨姆·奥尔特曼就未将枪手的ChatGPT账户通报给执法部门，向今年早些时候发生大规模枪击事件的加拿大社区民众致歉。
“你们社区所遭受的痛苦难以想象，”奥尔特曼在不列颠哥伦比亚省省长戴维·伊比周五在社交媒体上分享的一封信中写道。“过去几个月来，我一直心系着你们。”
2月10日，不列颠哥伦比亚省东北部的 Tumbler Ridge 小镇发生枪击惨案，造成8人死亡。当局表示，18岁的杰西·范·罗特塞尔亚尔在Tumbler Ridge中学开枪射击，造成6人死亡，枪手的母亲和11岁的弟弟在附近一处住宅中被杀害。官员称，范·罗特塞尔亚尔开枪自杀身亡。
奥尔特曼在周四落款的信中表示，范·罗特塞尔亚尔的ChatGPT账户已于2025年6月被封禁——也就是枪击事件发生前约8个月。
“我深感抱歉，我们当时未向执法部门通报这个已于6月被封禁的账户，”奥尔特曼说道。
今年2月，OpenAI告诉哥伦比亚广播公司新闻，范·罗特塞尔亚尔的账户去年就被自动滥用检测工具和人工调查人员标记，这些工具和人员会识别出ChatGPT可能被用于暴力活动的情况。OpenAI表示，该账户随后因违反使用条款被封禁。
OpenAI表示，公司当时曾权衡是否将该账户通报给执法部门，但最终认定该账户当时并未构成迫在眉睫且可信的严重人身伤害风险，未达到上报阈值。
“我们与所有受Tumbler Ridge悲剧影响的民众同在，”枪击事件发生后，OpenAI在2月份发给哥伦比亚广播公司新闻的一份声明中说道。“我们主动联系了加拿大皇家骑警，提供了该嫌疑人及其使用ChatGPT的相关信息，我们将继续配合他们的调查。”
OpenAI表示，ChatGPT的训练目标是阻止现实世界中的伤害行为，当检测到非法意图时会拒绝提供帮助。根据该公司的说法，当用户表明有伤害他人的计划时，账户会被标记给人工审核员，由他们判断案件是否构成迫在眉睫的人身伤害威胁，是否应上报执法部门。
奥尔特曼在信中写道，OpenAI将继续专注于预防工作，“以确保此类事件不再发生”。
“我想向整个社区表达最深切的哀悼，”奥尔特曼说道。“任何人都不应经历这样的悲剧。”
本周早些时候，佛罗里达州总检察长詹姆斯·乌特迈尔宣布对OpenAI展开刑事调查，此前他审查了ChatGPT与一名佛罗里达州立大学学生之间的聊天记录。该学生被指控在2025年4月的校园枪击案中造成2人死亡、多人受伤。
乌特迈尔表示，他的团队认定ChatGPT向这名涉嫌枪手提供了“重要建议”。他的办公室正在向OpenAI发出传票，要求其提供向执法部门举报可能犯罪行为的相关协议记录，以及该公司处理用户威胁的相关记录。
针对佛罗里达州枪击事件，一名OpenAI发言人周二在给哥伦比亚广播公司新闻的声明中表示，在得知该事件后，公司“识别出一个疑似与嫌疑人有关联的ChatGPT账户，并主动将相关信息分享给了执法部门”。
OpenAI CEO Sam Altman “deeply sorry” for failing to alert law enforcement to Canada school shooter’s ChatGPT account
April 24, 2026 / 11:16 PM EDT / CBS News
OpenAI CEO Sam Altman has apologized to members of a Canadian community where a mass shooting took place earlier this year for not flagging the ChatGPT account of the shooter to law enforcement.
“The pain your community has endured is unimaginable,” Altman wrote in a letter shared Friday on social media by the British Columbia Premier David Eby. “I have been thinking of you often over the past few months.”
Eight people were killed in the Feb. 10 massacre in the small community of Tumbler Ridge in northeast British Columbia. Six people were fatally shot when 18-year-old Jesse Van Rootselaar opened fire at Tumbler Ridge Secondary School, authorities said, and the shooter’s mother and 11-year-old brother were killed at a nearby residence. Van Rootselaar died of a self-inflicted gunshot wound, officials said.
Altman wrote in the letter, dated Thursday, that Van Rootselaar’s ChatGPT account had been banned in June 2025 — about eight months prior to the shooting.
“I am deeply sorry that we did not alert law enforcement to the account that was banned in June,” Altman said.
In February, OpenAI told CBS News that Van Rootselaar’s account had been flagged last year by automated abuse detection tools and human investigators that identify potential misuses of ChatGPT for violent activities. OpenAI said the account was then banned for violating its usage policies.
OpenAI said that the company had weighed whether to flag the account to law enforcement, but had determined at the time that it did not pose an imminent and credible risk of serious physical harm to others, failing to meet the threshold for referral.
“Our thoughts are with everyone affected by the Tumbler Ridge tragedy,” OpenAI said in a statement to CBS News in February following the shooting. “We proactively reached out to the Royal Canadian Mounted Police with information on the individual and their use of ChatGPT, and we’ll continue to support their investigation.”
OpenAI says that ChatGPT is trained to discourage real-world harm, and is instructed to refuse to help when it detects an illicit intent. Users that indicate plans to harm others are flagged to human reviewers who determine whether a case poses an imminent threat of physical harm and should be referred to law enforcement, according to the company.
Altman wrote in his letter that OpenAI will remain focused on preventative efforts “to help ensure something like this never happens again.”
“I want to express my deepest condolences to the entire community,” Altman said. “No one should ever have to endure a tragedy like this.”
Earlier this week, Florida Attorney General James Uthmeier announced a criminal investigation into OpenAI after reviewing messages between ChatGPT and a Florida State University student accused in an April 2025 campus shooting that killed two people and wounded several others.
Uthmeier said his team determined that ChatGPT offered “significant advice” to the alleged shooter. His office is issuing subpoenas to OpenAI requesting records of the company’s protocols for reporting possible crimes to law enforcement, and its handling of user threats.
Regarding the Florida shooting, an OpenAI spokesperson said in a statement to CBS News Tuesday that “after learning of the incident,” it “identified a ChatGPT account believed to be associated with the suspect and proactively shared this information with law enforcement.”
发表回复