2026年2月27日 / 美国东部时间下午5:39 / CBS新闻
在洛杉矶西达赛奈医疗中心，一名护理助理走进患者房间，在送洗漱用品的同时取走一些实验室样本。随后，当这个助手像素化的蓝色眼睛闪烁出爱心符号以表明任务已完成时，它召唤了一部电梯，悄无声息地滚向医院的供应室，继续执行下一项任务。
它就是莫西（Moxi），这个机器人正在帮助西达赛奈医疗中心以及全美约二十多家其他医院的医护人员。
西达赛奈医疗中心副主任梅兰妮·巴罗尼（Melanie Barone）在接受CBS新闻采访时表示：”我再也不用走1万步下到医院的地下区域去寻找东西并为我的病人取来。”
巴克莱分析师佐尼察·托多洛娃（Zornitsa Todorova）最近在瑞士达沃斯世界经济论坛上表示：”机器人不再那么科幻了。”
总部位于德克萨斯州奥斯汀的莫西制造商Diligent Robotics称，莫西为医院工作人员节省了时间，并帮助他们专注于患者护理。该公司告诉CBS新闻，目前全美已有25家医院配备了莫西机器人。
洛杉矶西达赛奈医疗中心的首席护理执行官大卫·马歇尔（David Marshall）表示，这家拥有900张病床的医院两年前开始使用莫西，以协助完成诸如搬运床单、取回药品和患者物品等后台工作。如今，这家医疗机构已使用了三台这种机器人。
“我们看到患者、医护人员、访客和孩子们都有积极且充满情感的反应……有一位患者在手术后问莫西能否回来向她问好。”
莫西展示了机器人如何已进入职场，下一步则是开发能够完成一系列更复杂任务的人形机器人
人形机器人开发商Apptroknik的首席执行官杰夫·卡德纳斯（Jeff Cardenas）表示，采用更人性化的形态可以让技术适应人们在工作和家庭中所处的空间。
“它们和人类有着相同的占地面积。它们可以使用相同的工具。你不必为机器人改变一切。”他说。
巴克莱的托多洛娃预测，人形机器人领域将从目前约20亿美元的规模增长到未来10年的400亿美元，甚至可能高达2000亿美元。她认为这些机器将有助于填补国防、农业、制造业和医疗保健领域的劳动力缺口。
事实上，布朗大学的制造业专家达雷尔·韦斯特（Darrell West）认为，自主机器人可能会比许多人预期的推出速度更快。
“就像一百年前工业化改变世界一样，所有这些数字工具现在也将产生同样大规模的影响。我们只需要弄清楚如何应对这种转变，以确保人们不会被落下，也不会因为机器人在做他们工作的一部分而感到完全沮丧。”他告诉CBS新闻。
世界首富、埃隆·马斯克（Elon Musk）正大力推动人形机器进入工作场所甚至家庭。他的电动汽车制造商特斯拉正在开发一款名为”擎天柱”（Optimus）的人形机器人，马斯克预计这款机器人将迅速成为重要的劳动力来源。
“到今年年底，我认为它们将能够完成更复杂的任务，到明年年底，我认为我们将向公众销售人形机器人。”他在上个月达沃斯世界经济论坛活动中表示，”那时我们有信心它将具备极高的可靠性——你基本上可以让它做任何你想做的事情。”
外科手术助手
Apptroknik的卡德纳斯在目睹祖父母因痴呆症衰老后，希望开发人形机器人。他认为他们的阿波罗人形机器人能帮助老年人更有尊严地生活。
“在我祖父生命的最后阶段，他摔倒并失明了，不得不依赖24小时护理人员。我的梦想是制造一个机器人，一个工具，帮助他们完成他们再也做不了的所有事情，让他们能更有尊严、更体面地老去。”
加州大学圣地亚哥分校电子与计算机工程副教授迈克尔·叶（Michael Yip）领导着一个开发外科手术机器人的实验室。”我认为外科手术助手将在10年内出现。”他告诉CBS新闻，并补充道，”它们已经具备在低风险应用中自主操作的能力，比如软组织切割。”
叶教授告诉CBS新闻，他预计人形机器人将在医疗保健领域大显身手，因为这是一个以人为主的环境。
“在家庭护理中，你必须在家庭环境中导航，尤其是在医院中，你必须在医院环境中导航，人形设计实际上是必要的。”
Robots, already in hospitals, are ready to roll in other industries
February 27, 2026 / 5:39 PM EST / CBS News
At Cedars-Sinai Medical Center in Los Angeles, the nurse assistant stopped by a patient’s room to pick up some lab samples while dropping off toiletries. Then, as the helper’s pixilated blue eyes flashed a heart sign to indicate the task had been completed, it summoned an elevator and quietly rolled off to the hospital’s supply room to carry on with its next mission.
Meet Moxi, a robot that is helping medical staff at Cedars-Sinai and roughly two dozen other hospitals around the U.S.
“I don’t have to go take my 10,000 steps down into the belly of the hospital to go find things and get it for my patient,” Melanie Barone, an associate director at Cedars-Sinai, told CBS News.
“Robots are no longer so sci-fi,” Barclays analyst Zornitsa Todorova said recently at the World Economic Forum in Davos, Switzerland.
Moxi saves hospital staff time and helps them focus on patient care, according to Diligent Robotics, the Austin, Texas-based maker of Moxi. The company told CBS News there are Moxis at 25 hospitals nationwide.
David Marshall, the chief nursing executive at Cedars-Sinai in Los Angeles, said the 900-bed hospital started using Moxi two years ago to help with backend work, such as moving linens and retrieving medication and patient belongings. Today, the medical facility uses three of the robots.
“We’ve seen positive, emotional responses that we see from patients, staff, visitors and children. … We had one patient that asked if Moxi could come back and tell her hello after her surgery.”
Moxi, developed by Diligent Robotics, assists a nurse at Cedars-Sinai Medical Center in Los Angeles. Cedars Sinai
Casey Wilbert, vice president of Rochester Regional Health in Rochester, New York, was an early adopter of Moxi. The 528-bed hospital began using the robot in 2023 and today operates eight of the devices.
“One of the great things about the robots is you’re not paying overtime, …they don’t take sick days.” He told CBS News. “This is the beginning of how we integrate robotics into health care.”
Still, such technology has limits, Marshall of Cedars-Sinai emphasizes.
“Robots touch things and people touch people. They could never hold a patient’s hand or wipe their brow or help them brush their teeth,” he said.
Humanoid robots taking steps
If Moxi highlights how robots are already entering the workforce, the next step is the development of humanoid robots able to do a range of more complex tasks.
Jeff Cardenas, CEO of humanoid robot developer Apptroknik, said taking on a more human form allows the technology to adapt to the kind of spaces people occupy at work and at home.
“They have the same footprint as a person does. They can use the same tools. You don’t have to change everything for the robot,” he said.
Todorova of Barclays — who projects the humanoid robotics segment growing from roughly $2 billion today to $40 billion over the next 10 years, and perhaps as high as $200 billion — expects the machines to help fill labor gaps in defense, agriculture, manufacturing and health care.
Indeed, Darrell West, a manufacturing expert from Brown University, thinks autonomous robots are likely to roll out much faster than many people expect.
“Similar to how industrialization changed the world a hundred years ago, all these digital tools are going to have the same large-scale impact now. And we just have to figure out how to handle that transition so that people don’t end up being left behind or getting completely depressed that this robot is doing part of their job,” he told CBS News.
The world’s richest person, Elon Musk, is pushing hard to speed the introduction of humanoid machines into the workplace and even people’s homes. His electric car maker, Tesla, is developing a humanoid robot, dubbed Optimus, that Musk expects to quickly become an important source of labor.
“By the end of this year, I think they will be doing more complex tasks, and probably by the end of next year, I think we’d be selling humanoid robots to the public,” he said at the World Economic Forum event in Davos last month. “That’s when we are confident it’ll have very high reliability — you can basically ask it to do anything you like.”
Surgical assistants
Apptroknik’s Cardenas wanted to develop humanoid robots after watching his grandparents age with dementia, and he sees their Apollo humanoid robot helping older individuals age more gracefully.
“And at the end of [my grandfather’s] life, he had a fall and lost his vision. And so had to rely on 24-hour caretakers. My dream was to build a robot, to build a tool that would help them do all the things that they didn’t — that they couldn’t — do anymore so that they could age more gracefully and with dignity.”
Michael Yip, an associate professor of electrical and computer engineering at UC San Diego, heads a lab that is developing surgical robots. “I think surgeon assistants are going to be there in 10 years,” he told CBS News, adding that “The capacity is there for them to perform autonomously in lower-stakes applications, like soft tissue cutting.”
Yip told CBS News that he expects humanoid robots to thrive in health care because it is a people-centered environment.
“In home care, where you have to navigate a home environment, and especially in hospitals where you have to navigate the hospital environment, a human form factor is actually kind of necessary.”