2026年3月26日 / 美国东部时间下午5:08 / 哥伦比亚广播公司新闻
人工智能的应用正在增长。但哥伦比亚广播公司新闻最近的民调发现，美国人对人工智能可以为他们做的事情感到舒适的，以及那些他们并不舒适的，存在一些明显差异。
在给出的清单中，美国人通常更愿意让人工智能做那些非个人化甚至有些枯燥的任务，以及那些对他们影响较不直接的事情，比如校对或在线搜索。
但对于那些对他们有更直接且可能更重大影响的事情，他们则不太愿意让人工智能来做：比如医疗诊断、报税、处理财务或驾驶出租车。
虽然这是一项较新的技术，但在这些观点上，不同年龄段之间的差异很小。
如果我们进一步观察表达的舒适度和不舒适度之间的差异，对于其中一些（大多数人感到不舒适的）项目，这种差异是显著的。
无论如何，绝大多数人认为人工智能将会减少美国的就业机会数量。
更普遍地说，美国人并不太相信人工智能公司会确保人工智能被以适当的方式使用。
美国人自己报告说，与去年相比，他们使用人工智能的频率更高了。现在，大多数美国人表示他们会使用人工智能做些什么——主要是用于个人用途而非工作。使用量的增加在年龄、教育和种族群体中都有体现。
考虑到政府的角色，更多的人继续认为政府政策应该是限制人工智能的使用，而不是推广它。（这可能自然地源于对就业影响的看法。那些认为人工智能会减少就业的人相对更有可能主张限制其使用。）
并且，对于军方是否应该使用人工智能来分析军事和情报数据，存在一定的集体怀疑。
这也可能与他们对自己使用人工智能的态度一致。那些不愿意让人工智能处理自己财务或驾驶出租车的人，也更有可能认为军方不应该使用人工智能进行分析。
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这项哥伦比亚广播公司新闻/舆观（YouGov）调查 以全国代表性样本对2500名美国成年人进行了采访，采访时间为2026年3月16日至19日。样本根据美国人口普查局的美国社区调查和当前人口调查，以及2024年总统选举结果，按性别、年龄、种族和教育程度进行了加权，以代表全国成年人。误差幅度为±2.2个百分点。
CBS News poll analysis on what things AI, rather than people, should do
March 26, 2026 / 5:08 PM EDT / CBS News
AI is gaining usage. But there are some things Americans would be comfortable having AI do for them — and plenty of others they aren’t, recent CBS News polling found.
Given a list, the sorts of things Americans are comfortable with AI doing tend to be impersonal or even boring tasks, as well as those that less directly impact them, like proofreading or searching online.
But they’re less comfortable with AI doing things that have more immediate and perhaps more consequential impact on them: Making medical diagnoses, doing their taxes, handling their finances or driving their taxis.
It is newer technology, but there are only slight differences by age on these views.
If we look closer at the differences between expressed comfort and discomfort, for some of those items (for which a majority are uncomfortable) the difference is dramatic.
In any case, big majorities believe AI is going to reduce the number of jobs available in the U.S.
More generally, Americans don’t have much confidence that AI companies will ensure AI will be used in appropriate ways.
Americans, themselves, report using it more compared to last year. A majority of Americans now say they use AI for something — mostly for their own use and not at work. The reported increase in use spans age, education and racial groups.
Thinking about the government’s role, more continue to feel that government policy ought to be to restrict the use of AI, not to promote it. (This perhaps naturally follows from the views on job impact. People who think it’ll decrease jobs are relatively more likely to say restrict it.)
And there’s some collective skepticism about whether the military ought to use it for analyzing military and intelligence data.
This might be in keeping with the general approaches they’d apply for themselves, too. Those who wouldn’t want A.I. handling their finances or driving their taxi are also more likely to say the military shouldn’t use it for analysis, either.
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This CBS News/YouGov survey was conducted with a nationally representative sample of 2,500 U.S. adults interviewed between March 16-19, 2026. The sample was weighted to be representative of adults nationwide according to gender, age, race, and education, based on the U.S. Census American Community Survey and Current Population Survey, as well as 2024 presidential vote. The margin of error is ±2.2 points.
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