据福克斯新闻了解，这些来电主要涉及航班取消以及对返回美国的旅行担忧。
2月22日，墨西哥政府开展行动，打死哈利斯科新一代卡特尔组织头目内梅西奥·”埃尔·孟乔”·奥塞古拉·塞万提斯后，墨西哥爆发暴力事件。在墨西哥军方试图抓捕他时，该卡特尔头目在自家枪战中被击毙。此次行动由墨西哥军队实施，得到美国情报支持。
墨西哥安全部长奥马尔·加西亚·阿尔富赫表示，在埃尔·孟乔被杀后，哈利斯科州的25名墨西哥国民警卫队士兵在六起单独袭击中丧生。他还称，哈利斯科州约有30名犯罪嫌疑人被打死，米却肯州另有4人被打死。此外，加西亚·阿尔富赫表示，一名监狱看守、一名州检察官办公室特工和一名身份不明的女子也被打死。
美国国务院8月2025年发布的墨西哥旅行警告已更新，涉及高风险地区。科利马州、格雷罗州、米却肯州、锡那罗亚州、塔毛利帕斯州和萨卡特卡斯州被列为”4级：请勿前往”建议。与此同时，下加利福尼亚州、恰帕斯州、奇瓦瓦州、瓜纳华托州、哈利斯科州、莫雷洛斯州和索诺拉州被列为”3级：重新考虑旅行”建议。
在墨西哥需要领事协助的美国人，建议从美国境外拨打美国国务院领事事务局电话+1-202-501-4444，或从美国或加拿大境内拨打+1-888-407-4747。
此外，美国国务院建议美国公民注册在线”智能旅行者登记计划”(STEP)，或关注”美国国务院-美国公民安全更新”WhatsApp频道获取安全信息。STEP计划允许美国大使馆或领事馆在必要时联系旅行者或其紧急联系人。
周二，美国驻墨西哥大使馆和领事馆发布了针对哈利斯科州（包括巴亚尔塔港、查帕拉和瓜达拉哈拉）和纳亚里特州（包括巴亚尔塔港附近的新墨西哥港/新巴亚尔塔地区）的最新安全警报。大使馆和领事馆在联合警报中表示，由于道路封锁和犯罪活动，包括瓜达拉哈拉（哈利斯科州）、巴亚尔塔港（哈利斯科州/纳亚里特州）和古兹曼市（哈利斯科州）在内的几个地点的美国政府工作人员正在原地避难。政府实体表示，工作人员将在封锁解除前继续留在原地，并呼吁美国公民效仿。
尽管美国国务院热线接到大量关于航班取消的来电，但大使馆和领事馆指出，”墨西哥所有机场均正常开放，大多数机场运营正常”。有关人士指出，航班被取消的前往美国的旅客可尝试通过其他墨西哥城市预订转机航班，因为并非所有机场都受到干扰。
福克斯新闻数字版斯蒂芬·索拉奇对此报道有贡献。
The State Department has received hundreds of calls on its 24/7 crisis hotline as Americans in Mexico scramble to find ways home amid escalating chaos following the killing of a top cartel leader.
The calls have been mostly pertaining to flight cancellations and concerns about travel back to the U.S., Fox News has learned.
Violence erupted in Mexico after a Feb. 22 government operation in which Jalisco New Generation cartel leader Nemesio “El Mencho” Oseguera Cervantes was killed. The cartel leader was killed during a shootout inside his home as the Mexican military attempted to capture him. The operation was carried out by Mexican forces with U.S. intelligence support.
Mexico Security Secretary Omar García Harfuch said the 25 Mexican National Guard troops in Jalisco were killed in six separate attacks following the killing of El Mencho. He also said some 30 criminal suspects were killed in Jalisco and four others were killed in Michoacan. Additionally, García Harfuch said that a prison guard, an agent from the state prosecutor’s office and a woman whom he did not identify were also killed.
The State Department’s travel advisory for Mexico, which was issued in August 2025, has since been updated regarding areas of risk. The Mexican states of Colima, Guerrero, Michoacan, Sinaloa, Tamaulipas and Zacatecas are under a “Level 4: Do Not Travel” advisory. Meanwhile, the states under a “Level 3: Reconsider Travel” advisory are Baja California, Chiapas, Chihuahua, Guanajuato, Jalisco, Morelos and Sonora.
Americans in Mexico who need consular assistance are advised to call the State Department’s Bureau of Consular Affairs at +1-202-501-4444 from outside the U.S. or +1-888-407-4747 from within the U.S. or Canada.
Additionally, the department has recommended U.S. citizens enroll in the online Smart Traveler Enrollment Program or follow the “U.S. Department of State – Security Updates for U.S. Citizens” WhatsApp channel for safety and security updates. The Smart Traveler Enrollment Program, also known as STEP, allows the U.S. embassy or consulate to contact travelers or their emergency contact if necessary.
On Tuesday, the U.S. Embassy and Consulates in Mexico issued an updated security alert for Jalisco State, including Puerto Vallarta, Chapala and Guadalajara, and Nayarit State, including the Nuevo Nayarit/Nuevo Vallarta area near Puerto Vallarta. The embassy and consulates said in the joint alert that due to road blockages and criminal activity, U.S. government staffers in several locations — including Guadalajara (Jalisco), Puerto Vallarta (Jalisco/Nayarit), and Ciudad Guzman (Jalisco) — are sheltering in place. The government entities said the workers would remain sheltered in place until blockades are cleared and called on U.S. citizens to follow suit.
While the State Department hotline has been flooded with calls regarding flight cancellations, the embassy and consulates noted that “all airports in Mexico are open, and most airports are operating normally.” The entities noted that travelers whose flights to the U.S. had been canceled could be able to book a connecting flight through another Mexican city, as not all airports were impacted by the disruptions.
Fox News Digital’s Stephen Sorace contributed to this report.
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