2026年7月14日 / 美国东部时间下午4:24 / 哥伦比亚广播公司新闻（CBS News）
作者：梅根·塞鲁洛（Megan Cerullo）
梅根·塞鲁洛是哥伦比亚广播公司财经观察（CBS MoneyWatch）驻纽约记者，报道小企业、职场、医疗保健、消费支出和个人理财话题。她经常亮相哥伦比亚广播公司新闻24小时频道讨论其报道内容。
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一场愈演愈烈的诈骗活动依托苹果广受欢迎的FaceTime视频通话应用展开，欺诈者冒充银行工作人员，通过该服务窃取消费者的银行账户资金。
据哥伦比亚广播公司全国消费者记者阿什-哈尔·库拉伊希（Ash-Har Quraishi）介绍，诈骗者会说服消费者提供信息以验证其银行账户。
受害者首先会收到一条关于其银行或信用卡账户动态的短信，并被要求拨打短信中附带的电话号码。还有一种情况是，诈骗者直接致电受害者，称需要“额外验证”。
此时，诈骗者会将纯语音通话切换为FaceTime通话。受害者会被骗在登录网上银行账户时与诈骗者共享电脑屏幕。
“诈骗者会实时观看受害者输入密码、账户号码甚至一次性安全验证码的全过程，”库拉伊希说道。
苹果公司表示，诈骗者之所以利用FaceTime，是因为消费者普遍信任这款应用，将其视为安全平台。
但这家科技巨头敦促那些怀疑接到冒充银行工作人员的可疑FaceTime通话的消费者，对该通话进行截图。
blob:https://www.cbsnews.com/4c7becf4-726d-4cc3-bf7b-66b2efa37dfa
点击通话旁的“信息”按钮，选择“拍摄实况照片”，并将图片发送至reportfacetimefraud@apple.com进行举报。
以下是消费者应牢记的其他避免成为FaceTime诈骗受害者的提示：
- 切勿向突然来电的任何人共享屏幕。苹果公司强调，银行绝不会索要客户的密码、通行码或双重认证验证码。
- 急于求成是危险信号。任何催促你立即采取资金操作的人都应被视为可疑对象。挂断通话并直接联系你的银行。
- 如果你收到看似可疑的短信，不要拨打短信内附带的电话号码。如需联系银行，请拨打银行卡背面印有的号码。
编辑：埃米·皮基（Aimee Picchi）
Scammers are using FaceTime to steal bank account passwords
July 14, 2026 / 4:24 PM EDT / CBS News
By Megan Cerullo
Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to discuss her reporting.
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A growing scam relies on Apple’s popular FaceTime video calling app, with fraudsters using the service to impersonate bank representatives and drain consumers’ bank accounts.
According to CBS News national consumer correspondent Ash-Har Quraishi, the scammers convince consumers they need to provide information to verify their bank accounts.
Victims first receive a text message about account activity related to their bank or credit card, and are asked to call a phone number included in the text. Other times, they receive a direct call from the scammer, who says they require “additional verification.”
That’s when the fraudster switches from an audio-only call to FaceTime. Victims are tricked into sharing their computer screens with the scammers while they log into their online banking accounts.
“The scammer watches in real-time while victims expose passwords, account numbers and even one-time security codes,” Quraishi said.
Apple says scammers are exploiting FaceTime because consumers generally trust the app and view it as a secure platform.
But the tech giant urges consumers who believe they’re receiving a suspicious FaceTime call from someone posing as a bank representative to take a screenshot of the call.
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Tap the “info” button next to the call, hit “take live photo,” and send the image to reportfacetimefraud@apple.com.
Here are other tips consumers should heed to avoid falling victim to the FaceTime scam.
- Never share your screen with anyone who calls out of the blue. Apple notes that it will not ask for a customer’s password, passcode or two-factor authentication code.
- Urgency is a red flag. Anyone who pressures you to make money moves immediately should be considered suspicious. Hang up the call and contact your bank directly.
- If you receive a scammy-seeming text, don’t call the number included in the message. To contact your bank, dial the number on the back of your bank card.
Edited by Aimee Picchi
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