2026-06-02T14:12:00-0400 / 哥伦比亚广播公司新闻
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更新于:2026年6月2日 / 美国东部时间下午3:21 / 哥伦比亚广播公司新闻
准备今夏前往欧洲旅行?专家提醒,欧盟所谓的“入境/出境系统”正在磨合阶段,旅行者可能会遇到出行延误。这一新边境管理流程要求旅客在抵达特定地点时提交生物识别数据。
“该系统的目标是让人们无需停下盖章就能完成入境手续,”航班奖励搜索平台Points Path的首席执行官兼创始人朱利安·基尔对哥伦比亚广播公司新闻表示,“等所有漏洞都解决后,我相信我们会拥有更高效的入境流程,但这可能还需要一段时间。”
以下是近期前往欧洲旅行时你可能会遇到的情况。
什么是欧盟新的入境/出境系统?
欧盟的入境/出境系统(EES)已于4月全面启用,取代了护照盖章流程,旨在加快旅行者的边境通关速度。该系统要求美国公民及其他非欧盟国家公民在抵达部分境外国家时,提供包括指纹和面部扫描在内的生物识别数据,以及护照信息。
这些信息将用于验证旅行者身份,并追踪他们在边境检查站的出入境记录——例如,当他们离境返回美国或前往其他参与国时,以此提升边境安全。旅客可在接受边境官员检查前,通过自助服务 kiosk 提交相关信息,部分情况下也可由边境官员代为录入。
目前共有29个国家使用入境/出境系统,大部分为欧盟成员国,冰岛、列支敦士登、挪威和瑞士除外。所有参与国均属于申根区,这一区域允许成员国居民自由跨境往来,无需接受海关检查(塞浦路斯和爱尔兰是仅有的两个未加入申根区的欧盟成员国)。
“新系统不会改变你入境所需的签证要求,也不会调整你在申根区的停留时长,这些规则都没有变化,”基尔解释道,“这只是为了记录你进出该区域的情况。”
我需要排队等待吗?
简单来说,这取决于具体情况。负责管理入境/出境系统软件的欧盟机构EU-LISA在发给哥伦比亚广播公司新闻的邮件中表示,首次在该系统注册所需的时间“可能因旅客个人情况和相关边境检查站的流程而异”。
基尔表示,你的等待时间还可能取决于机场的繁忙程度。
“这完全取决于特定时段的客流量,”他说,有些旅客顺利通关,而另一些则遇到了严重延误。
“当出现较长排队时,通常是在大城市和大型机场,比如巴黎戴高乐机场、阿姆斯特丹史基浦机场,基本上就是那些大量旅客同时抵达的主要枢纽,”他补充道。
国际机场理事会(全球机场行业贸易协会)发言人阿加塔·利兹尼克表示,该组织对欧盟20个国家的45个机场开展的一项调查显示,在旅游高峰时段,旅客排队录入系统信息的等待时间最长可达3.5小时。
“这些排队情况完全是由入境/出境系统的流程导致的,”利兹尼克在邮件中说道,“去年夏天系统尚未启用时,我们从未见过这样的等待时长。”
哥伦比亚广播公司新闻联系了欧洲多家主要机场,询问入境/出境系统对等待时间的影响。西班牙内政部的一位发言人表示,该系统已取得积极效果,自4月10日启用以来,西班牙各机场未发生重大延误事件。
导致延误的问题有哪些?
专家表示,大部分拥堵源于部分机场的自助服务 kiosk 出现故障。这些设备本可让旅客在接受边境检查前,上传入境/出境系统所需的生物识别和护照信息。
“每次进出该国时,仍需要有工作人员将旅客的生物特征信息与系统存储的信息进行比对确认,但这个流程会更快,”基尔说,“真正造成大部分延误的,是所有人都需要同时进行首次注册,再加上技术故障问题。”
基尔近期在旅行时曾使用 kiosk 注册入境/出境系统,他表示这些机器“并未展现出特别快的效率”。
“我反复尝试了好几次,机器才成功记录下我的指纹,这显然比官方预估的1分钟要久,”他补充道。
国际机场理事会的利兹尼克表示,由于需要将入境/出境系统与机器硬件整合,部分机场的 kiosk 尚未上线。但即便设备已投入使用的地区,也出现了其他问题。
“由于采集指纹时积累了过多灰尘和油污,这些设备经常无法正常运行,”利兹尼克说,“旅客通行后需要定期清洁这些 kiosk,但目前这一环节几乎没有落实。”
根据欧盟官网的说明,部分机场的旅客可直接向边境巡逻人员登记生物识别数据,无需使用自助服务 kiosk。
如果要前往受影响的国家,我该如何做好准备?
尽管无法预判任何一个机场的排队时长,机票优惠网站Going.com的旅行专家凯蒂·纳斯特罗建议,旅行者不妨谨慎起见,提前抵达机场。
基尔表示,对于在申根区转机的旅客来说,提前规划尤为重要,因为他们可能需要在转机期间完成入境/出境系统的信息登记。
“如果你需要在转机点先完成入境手续再继续行程,不妨预留更多的转机时间,”他说。
部分旅客可通过一款名为“Travel to Europe”的应用程序提前注册入境/出境系统的信息,但该应用仅面向前往瑞典和葡萄牙的旅客开放,因此大多数赴欧旅行者无法使用。
编辑:阿兰·谢尔特
Heading to Europe this summer? What to know about the EU’s new Entry/Exit system.
2026-06-02T14:12:00-0400 / CBS News
By
Updated on: June 2, 2026 / 3:21 PM EDT / CBS News
Gearing up for a trip to Europe this summer? Experts say to be prepared for potential disruptions as countries iron out wrinkles of the European Union’s so-called Entry/Exit System, a new border management process that requires travelers to submit biometric data when they arrive in certain locations.
“The goal is for people to be able to move through immigration without needing to stop and have their passport stamped,” Julian Kheel, CEO and founder of Points Path, a flight awards search engine, told CBS News. “Once the bugs are shaken out, I do think we’ll end up with a faster process, but it could be a while before we get there.”
Here’s what to expect if you’re traveling to Europe soon.
What is the European Union’s new Entry/Exit System?
The EU’s Entry/Exit System (EES), which became fully operational in April, replaces passport stamps and aims to speed up border processing for travelers. The system requires Americans and other non-EU nationals to provide biometric data, including fingerprints and a facial scan, as well as passport details, upon arrival in certain countries overseas.
That information is used to verify travelers’ identity and track their entry and exit at border checkpoints — for example, when they leave the country to return to the U.S. or cross into other participating countries — as part of an effort to increase security. Visitors may provide that data using self-service kiosks before seeing a border control agent, while in some cases the agent will enter their information.
Twenty-nine countries use the Entry/Exit System, mostly in the EU, except for Iceland, Liechtenstein, Norway and Switzerland. All participating nations are part of the Schengen Area, a group of countries that allows people in the zone to travel across borders freely without undergoing customs checks (Cyprus and Ireland are the only EU members that are not part of the Schengen Area).
“The new system does not change your entry requirements as far as visas or how long you can stay in the Schengen Area. None of those rules has changed,” Kheel explained. “This is simply recording your entry and exit in and out of the area.”
Will I have to wait in line?
The short answer is it depends. EU-LISA, the European Union agency responsible for managing the Entry/Exit software, said in an email to CBS News that the time required to initially register with the system “may vary depending on the traveler’s individual circumstances and the procedures applied at the relevant border crossing point.”
Your wait time will also likely hinge on how busy an individual airport is, Kheel said.
“It really varies depending on the demand at any given time,” he said, adding that some travelers have gotten through easily while others have encountered more significant delays.
“When it does come to longer lines, it is typically the larger cities and airports, places like Charles de Gaulle Airport in Paris, Schiphol in Amsterdam, essentially the major hubs where a lot of passengers are all coming in at the same time,” he said.
Agata Lyznik, a spokesperson for the Airports Council International, a global trade association for the airport industry, said a survey the group conducted at 45 airports in 20 EU states showed that lines for travelers waiting to enter their information in the system are up to 3.5 hours at peak travel times.
Those lines are “specifically due to the EES procedure,” Lyznik said in an email, adding, “We did not see such waiting times last summer, when the system wasn’t in place.”
CBS News reached out to several major airports in Europe to ask about how the Entry/Exit System is impacting wait times. A spokesperson from the Spanish Ministry of Interior said the system has yielded positive results and that no significant incidents have occurred at Spanish airports since it was implemented on April 10.
What are the issues contributing to delays?
Experts say most of the bottlenecks stem from issues with self-service kiosks at certain airports, where people can upload their biometric and passport information for the Entry/Exit System before passing through border patrol.
“An agent still needs to confirm a passenger arriving and departing by matching the biometrics to the stored ones each time you enter and leave the country, but that’s a quicker process,” Kheel said. “It’s this first-time registration that everyone is having to do at the same time, plus technical issues, that are causing the bulk of delays.”
Kheel, who recently used a kiosk to register for the Entry/Exit System while traveling, said the machines “have not been shown to be particularly quick or efficient.”
“I had to make several attempts for the machine to properly record my fingerprints, and it certainly took longer than the one minute estimated by the authorities,” he added.
Lyznik from the Airports Council said the kiosks aren’t online at certain airports due to technical issues integrating the Entry/Exit System into the machines’ hardware. But even in places where the equipment is in use, other issues are cropping up.
“They are frequently out of order due to excess dust and grease from taking fingerprints,” Lyznik said. “The kiosks need to be routinely cleaned between the passage of passengers, which right now is seldom the case.”
Depending on the airport, some travelers will register their biometric data directly with a border patrol agent, meaning they won’t need to interact with the self-service kiosk, as outlined on the European Union’s website.
How can I prepare if I’m traveling to affected countries?
Although it’s hard to anticipate how long lines will be at any given airport, Katy Nastro, a travel expert at the flight deals website Going.com, advised travelers to err on the side of caution and get there early.
Planning ahead is especially important for people with flight connections who are continuing on in the Schengen Area, as they may be required to register their EES information during their layover, Kheel said.
“If you’re going to be required to go through immigration on a connection point before continuing onward, you may want to book your flight to leave extra time,” he said.
Some travelers can pre-register their Entry/Exit System information in advance using an app called “Travel to Europe.” However, it’s only available to people entering Sweden and Portugal, so most travelers to Europe can’t use it.
Edited by Alain Sherter
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