2026-03-03 / CBS新闻
联合航空公司正在采取措施减少飞机客舱内的噪音，同时仍允许旅客使用个人电子设备。
联合航空修改了其所谓的运输合同（该合同概述了航空公司的规则和政策），要求所有乘客在使用电子设备时必须佩戴耳机。该航空公司还表示，保留将不遵守新规定的任何人请下飞机的权利，并可能在未来禁止其乘坐联合航空的航班。
根据修订后的运输合同（联合航空于周五悄悄更新），任何听音乐、看视频或滚动浏览发出声音的社交媒体内容的乘客都必须佩戴耳机。
根据该航空公司的新规定，对于”在听音频或视频内容时不使用耳机”的乘客，航空公司可能会”永久拒绝运输”。
旅行专家斯科特·凯斯告诉CBS新闻，他不知道美国有其他任何主要航空公司采用了这样的规定。他说，航空公司鼓励乘客佩戴耳机，但没有明确表示不遵守这一要求可能会导致被请下飞机。
“这符合绝大多数旅客的行为方式以及他们希望他人的行为方式，”他说，”通常只有少数人在飞机上不使用耳机制造噪音，所以这是处理这些人的一种得体方式。”
联合航空在其网站上指出，在某些情况下，它会为忘记携带耳机的客户提供免费耳塞。
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“如果您忘记了飞行用耳机，不用担心。如果有可用的，您可以申请免费耳塞，”该航空公司表示。
编辑：Alain Sherter
United Airlines can now boot passengers who refuse to use headphones with their devices
2026-03-03 / CBS News
United Airlines is taking steps to limit noise in its planes’ cabins, while still allowing travelers to use their personal electronic devices.
United amended its so-called contract of carriage, which outlines the carrier’s rules and policies, to require that all passengers wear headphones when listening to a device. The airline also said it reserves the right to remove anyone who doesn’t comply with the new rules and potentially ban them from flying on United in the future.
Any passenger listening to music, watching a video or scrolling a social media feed that emits sound must wear headphones, states the revised contract of carriage, which United quietly updated on Friday.
The carrier also may “refuse transport, on a permanent basis,” to any passengers who “fail to use headphones while listening to audio or video content,” according to the airline’s new rules.
Travel expert Scott Keyes told CBS News he’s unaware of any other major U.S. airline that has adopted such a rule. Carriers encourage passengers to wear headphones, but none explicitly states that failure to comply with that request could result in removal from an aircraft, he said.
“This is in line with how the vast majority of travelers comport themselves and would like others to comport themselves,” he said. “It’s usually only a small number of folks on airplanes who are making noise by not using headphones, so this is a graceful way to handle those folks.”
United notes on its website that, in some instances, it will provide customers who forget theirs a free pair of earbuds.
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“Don’t worry if you forget your headphones for your flight. If they’re available, you can request free earbuds,” the airline states.
Edited by Alain Sherter
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